During the Exit Interview
- explain the nonprofit’s reference policy;
- remind the departing employee about the importance of keeping sensitive client or agency information confidential (and the confidentiality agreement he/she signed as a condition of employment);
- collect keys, building access cards, company credit cards or phone cards, and company equipment (laptops, wireless phones, pagers);
- test that passwords on record give access to passwordprotected data;
- gauge the employee’s emotional reaction to departure; and
- ask if the employee has witnessed or experienced discrimination, harassment or other illegal conduct.
The Interviewer Should
- pose open-ended questions about the employee’s work experience;
- probe for the employee’s view about management issues (fairness, sensitivity to concerns, racism, sexism, fair compensation); and
- place a summary of the interview and copies of any document shown or discussed with the employee during the interview into the employee’s personnel file.